1. Definitions
1.1 In these Terms and Conditions, the following definitions apply:
- “Business Day”: A day (other than a Saturday, Sunday, or public holiday) when banks in London are open for business.
- “Conditions”: The terms and conditions set out in this document, as amended from time to time in accordance with clause 15.
- “Contract”: The contract between OLVADE and the Customer for the sale and purchase of the Goods or Services in accordance with these Conditions.
- “Customer”, “you”, “your”: The person who purchases the Goods or Services from us.
- “Event Outside Our Control”: An event beyond our reasonable control, as described in clause 14.
- “Goods”: The goods (or any part of them) set out in the Order.
- “Order”: The Customer’s order for the Goods or Services submitted via the Website.
- “Services”: The services (or any part of them) set out in the Order.
- “Website”: Refers to http://olvade.com.
1.2 In these Conditions, the following rules apply:
- A reference to a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
- A reference to a party includes its personal representatives, successors, or permitted assigns.
- Any phrase introduced by the terms “including,” “include,” or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.
- A reference to “writing” or “written” includes emails.
2. The Contract
2.1 By placing an Order via the Website, you make an offer to purchase the Goods or Services in accordance with these Conditions. Please read and check your Order before placing it to ensure accuracy. You may only purchase Goods or Services from us if you meet any legal age requirement necessary for the purchase.
2.2 The Contract is formed when:
- You have paid for the Goods or Services, and monies have been received by us; and
- Where applicable, the Goods have been dispatched, and we have sent you a dispatch confirmation; or
- Where applicable, the Service(s) have been completed.
2.3 All Orders are subject to availability and validation checks. In the unlikely event that an item is unavailable, we will contact you to discuss alternatives or offer a full refund.
3. Product Information
3.1 Goods and Services are described on the Website. We reserve the right to amend descriptions at any time.
3.2 Images of Goods on the Website are for illustrative purposes only. Actual product colors may vary due to differences in display outputs.
3.3 Weights, sizes, and dimensions are provided as a guide only and are approximate.
4. Price and Payment Information
4.1 The price of the Goods and Services is the price set out on the Website at the time you place your Order. All prices are in Pounds Sterling and include VAT.
4.2 Delivery charges are additional unless otherwise stated. Free standard UK delivery is available on orders of £25 or more. For orders under £25, a shipping fee of £4.95 applies.
4.3 Payments must be made via the methods specified on the Website. We do not accept any other form of payment.
5. Delivery of Goods
5.1 Delivery details, including charges, geographical restrictions, and lead times, are provided during the check-out process.
5.2 We may deliver the Goods by installments, each of which will be invoiced and paid for separately.
5.3 Delivery dates are approximate, and we are not liable for delays beyond our control.
6. Cancellations, Refunds, and Returns
6.1 Your purchase is subject to our Refund and Returns Policy. Please review this policy carefully before making a purchase.
6.2 Due to the customized nature of certain Goods, cancellations and returns may be subject to specific conditions.
6.3 All sales are final for custom headlight and taillight products, except in cases of defective items, which may be exchanged.
7. Customer Responsibility and Compliance
7.1 Legal Compliance: It is your sole responsibility to ensure that the use, installation, and operation of any OLVADE products comply with all applicable local, state, federal, and international laws and regulations.
7.2 Fines and Penalties: OLVADE shall not be held liable for any fines, penalties, or legal consequences arising from the use or misuse of our products. This includes, but is not limited to, fines or penalties resulting from traffic violations, vehicle modifications, or non-compliance with road safety regulations. You acknowledge and accept full responsibility for any legal repercussions arising from your use of OLVADE products.
8. After-sales Service and Guarantees
8.1 Details of any applicable manufacturer’s guarantees or service arrangements will be provided with the Goods.
8.2 Guarantees are non-transferable and apply only to the original purchaser.
9. Complaints and Queries
9.1 If you have any complaints or queries regarding our service, please contact us at contactus@olvade.com, and we will do our best to resolve the issue promptly.
10. Liability
10.1 Limited Liability: To the fullest extent permitted by law, OLVADE disclaims any liability for any loss, damage, or injury, including death, arising from the use of our Goods or Services, whether due to negligence, breach of contract, or otherwise. You expressly agree that your use of the Goods and Services is at your own risk.
10.2 No Liability for Indirect or Consequential Loss: OLVADE shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, business interruption, or loss of data, even if OLVADE has been advised of the possibility of such damages.
10.3 No Exclusions for Death or Personal Injury: Nothing in these Conditions excludes or limits our liability for death or personal injury caused by our negligence or any other liability that cannot be excluded or limited by law.
11. Events Outside Our Control
11.1 We will not be liable for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control.
12. Intellectual Property Rights
12.1 All intellectual property rights in the Website, including but not limited to content, design, text, graphics, and software, belong to OLVADE or its licensors.
13. Variation
13.1 OLVADE reserves the right to amend these Conditions at any time. Each time you order Goods or Services from us, the Conditions in force at the time of your Order will apply.
14. Communications between Us
14.1 Any notice or communication given to you under or in connection with the Contract shall be in writing and delivered via email or post.
15. Other Important Terms
15.1 We may transfer our rights and obligations under a Contract to another organization, but this will not affect your rights.
15.2 This Contract is between you and us. No other person shall have any rights to enforce any of its terms.
15.3 Each of the paragraphs of these Conditions operates separately. If any part is found to be unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
15.4 These Terms are governed by English law. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Final Provisions
16.1 By using the Website, purchasing any Goods or Services, or otherwise engaging with OLVADE, you agree to these Terms and Conditions in their entirety. You also acknowledge that OLVADE accepts no liability for any consequence, including fines, legal penalties, death, or personal injury, arising from your use of our products.
16.2 For any questions or concerns, please contact us at contactus@olvade.com.
Last Updated: August 2024